Nova Clinical GDPR Privacy Policy

How will we use your data?

Nova Clinical collects your data so that we can:

Book appointments or follow up with your inquiries.
Email you regarding events, announcements, and special offers on services we think you might like.
Send you appointment reminders.

If you agree, Nova Clinical will share your data with our partner companies so that they may offer you their products and services.

Mailchimp
Acuity Scheduling

How do we store your data?

Nova Clinical securely stores your basic data (name and email) with Mailchimp strictly for marketing purposes only with no PHI included, staying within HIPAA compliance standards by leaving out medical information.

Nova Clinical will keep your name and email for an undetermined amount of time until the user requests to be removed from the email mailing list. Once notified of this request, we will delete your data from the email marketing list within 24 business hours.

Marketing

Nova Clinical would like to send you information about services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Nova Clinical from contacting you for marketing purposes or giving your data to other members of the Nova Clinical Group.

If you no longer wish to be contacted for marketing purposes, please email us at info@novacr.com.

What are your data protection rights?

Nova Clinical would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Nova Clinical for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Nova Clinical correct any information you believe is inaccurate. You also have the right to request Nova Clinical to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Nova Clinical erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Nova Clinical restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Nova Clinical’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Nova Clinical transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@novacr.com

Call us at: (888) 245-2373

Or write to us:

Nova Clinical

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website
Analytics Data (Google Analytics for site performance)

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Nova Clinical uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – Nova Clinical uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Nova Clinical sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Nova Clinical website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Nova Clinical keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15 January 2025.

How to contact us

If you have any questions about Nova Clinical’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@novacr.com

Call us at: (888) 245 - 2373

Or write to us:

Nova Clinical

Orlando, FL, 32819

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Nova Clinical has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Phone: +44 1625 545745 and ask for the international team

Email: international.team@ico.org.uk